Effective Date: 01 Jan 2025

At Volkai, we prioritize your privacy and ensure that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform and services.

If you have any questions or concerns about this Privacy Policy, please contact us at support@volkai.io.

1. Information We Collect

We collect only the essential information necessary to provide our services. This includes:

Personal Information:
- Name
- Phone number
- User ID
- Email address

We do not collect any sensitive or unnecessary information.

2. How We Use Your Information

We use the information collected for the following purposes:

Account Creation and Management: To set up and manage your account on the Volkai platform.
Communication: To send you essential updates, notifications, and respond to your inquiries.
Service Improvement: To enhance the functionality and user experience of our platform.
Legal Compliance: To comply with legal or regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following situations:

Service Providers: With trusted third-party vendors who assist in maintaining and operating the app (e.g., email services, hosting providers).
Legal Obligations: When required to comply with legal or regulatory obligations.

4. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law.
If you delete your account, all associated data will be permanently removed from our servers within 30 days, except where retention is required for legal or regulatory purposes.

5. Security of Your Information

We implement robust security measures to protect your data, including:

Encryption during data transmission.
Secure storage on our servers.
Regular security assessments and updates.

However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your personal information.
Deletion: Request the deletion of your account and associated data.

To exercise these rights, contact us at support@volkai.io.

7. Cookies and Tracking

Volkai does not use cookies or similar tracking technologies for collecting unnecessary user data. Any minimal tracking implemented is solely for improving core functionalities.

8. Children’s Privacy

Volkai is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be communicated via email or app notifications.

Last Updated: [Insert Date]

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: support@volkai.io